Privacy Policy

1. Controller

The controller responsible for data processing on this website is:
CYBERTEC PostgreSQL International GmbH
Römerstraße 19, 2752 Wöllersdorf, Austria
Phone: +43 2622 93022-0

2. Data Protection Officer

For questions regarding data protection, please contact our Data Protection Officer at: dpo@cybertec.at

3. Data We Collect

3.1 Website Visit Data

When you visit our website, our servers temporarily store connection data for system security purposes. This includes your IP address (anonymised), the page visited, date and time of access, and the referring URL. This data is deleted after 7 days and is not combined with other data sources.

3.2 Contact Forms

When you submit a contact or demo request form, we collect your name, company, email address, phone number (optional), and the content of your message. This data is processed to respond to your inquiry (Art. 6(1)(b) GDPR) and stored for the duration of the business relationship plus statutory retention periods.

3.3 Automated Decision-Making and Profiling

We do not use automated decision-making processes that produce legal effects or similarly significant effects concerning you (pursuant to Art. 22 GDPR). However, we do engage in profiling for B2B marketing and sales optimization purposes. When you interact with our website, subscribe to newsletters, or submit forms, your data may be processed in our customer relationship management and sales intelligence systems to evaluate your business interests, determine lead scoring, and provide you with relevant B2B information based on your corporate profile. You have the right to object to profiling for direct marketing purposes at any time (Art. 21(2) GDPR).

3. Newsletter

4. Cookies, Scripts & Integrated Services

We use a Consent Management Platform (CMP) to record and manage your consent preferences regarding cookies and scripts. The use of this consent manager is technically necessary to comply with our legal obligations (Art. 6(1)(c) GDPR).

Our website utilizes various technologies, including technically necessary services to ensure fundamental functionality and security (justified by our legitimate interest under Art. 6(1)(f) GDPR), as well as optional services for measurement, analytics, and B2B marketing (which are only activated with your explicit consent under Art. 6(1)(a) GDPR).

Cookie Declaration & Provider Details

Below is a detailed, up-to-date list of all cookies, scripts, and third-party services configured on our website based on your preferences. This dynamic table outlines the specific purposes, providers, and retention periods, and allows you to adjust or revoke your consent at any time:

5. Data Processing for Hosting Services

Note: This section specifically applies to the CYBERTEC Scalefield Hosting product, not to visits to our marketing website.

When you use CYBERTEC Scalefield Hosting services, data processing is governed by a separate Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. Key provisions include:

• All database data is stored and processed exclusively within EU/EEA/CH data centres
• End-to-end encryption for all data at rest and in transit
• Strict access controls and audit logging
• Sub-processor transparency and notification
• Full data portability and export at any time
• Data deletion upon contract termination

6. Data Transfers to Third Countries

While our core hosting services are strictly European, visiting our public website involves certain third-party services (as detailed in the Cookie Declaration above) that may transfer personal data (like IP addresses) to the United States. Such data transfers only occur based on your explicit consent or our legitimate interest, and are safeguarded by the EU-US Data Privacy Framework (DPF) or the execution of Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR) — obtain information about your stored data
• Right to rectification (Art. 16 GDPR) — correct inaccurate data
• Right to erasure (Art. 17 GDPR) — request deletion of your data
• Right to restriction (Art. 18 GDPR) — restrict processing of your data
• Right to data portability (Art. 20 GDPR) — receive your data in a standard format
• Right to object (Art. 21 GDPR) — object to processing based on legitimate interest
• Right to withdraw consent (Art. 7(3) GDPR) — withdraw previously given consent via the Cookie Manager

To exercise these rights, contact us at privacy@cybertec.at.

8. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for our company is:
Österreichische Datenschutzbehörde
Barichgasse 40–42, 1030 Vienna, Austria
Email: dsb@dsb.gv.at
Web: www.dsb.gv.at

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our tracking technologies or legal requirements. The current version is always available on this page. We recommend reviewing it periodically.